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matco.ca
1
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When they persuaded you, they returned calls about my requests promptly and they were proud of being part of United Van Lines. But when they were late for four hours on the moving day and I was trying to contact them, they 1) did not pick up the phone (until I used my second phone line with a different phone number), 2) did not return my calls after leaving many voice messages, 3) did not explain but only blamed that United Van Lines messed up the schedule. I strongly believe they have serious management problem to arrange their trunks and man power. And some of their crew members are very unknowledgeable who cannot handle the situation but blame someone else for the problem. Then United Van Lines promised to reimburse me some money for the unusual long wait. But they only typed my initial and last name on the check that gave me a hard time explaining to the bank teller the check was paid to me. It was as if they issued the cheque but they did not want you to cash the money. I usually don’t bother to give comments no matter what but this time it was really an unpleasant experience to me and I can’t help myself. The worst part was that it became my own responsibility to follow up and to make sure they would be really on the way and they held no responsibility on this matter at all.

matco.ca
2
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matco.ca
5
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We have moved 14 times in 27 years. I have had a lot of experience with crews. Thank you Matco Edmonton and Calgary for making three of these moves enjoyable and efficient. The staff were friendly and more than willing to go beyond their duties. (They even had some great ideas about furniture placement! and never complained about moving things twice). To Edmonton crew, Hailey, Stephanie, Dusan, Calvin, Pinara, Shania, Sheena, Mel, Shayla, Tyrell, Beau and Kelly (I think I got you all) thank you for packing me up so well, the goods in LTS arrived safely in Calgary 2 years later, the goods that went to Houston arrived safely there. To the Calgary crew, Mike the driver, Mike the weight lifter, Patrick the silent one, and Russ the story teller, thanks for your hard work and unpacking 23,000lbs in two days! To the office staff, Leon and Stevie, well done you. I hope I don't need you again...but.... likely see you in two years..

matco.ca
5
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We have used Matco twice in the past year and both times have been very impressed by the level of service and the quality of care. Our items and our home were always respected. Great job!

matco.ca
5
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My family and I have relocated three times in the past 17 years and all three moves have been with Matco. Two of these moves were very long distance and posed some unique logistical challenges. We relocated from Cold Lake, Alberta to Norman Wells, NWT and then from Norman Wells to Fort McMurray, Alberta. These moves involved not only transport by truck but also via barge, up and down the great Mackenzie river. Matco was born in the North and handled these moves with ease and took great care of our possessions. Our third and most recent relocation was from Fort McMurray to St. Albert. This move was not as logistically challenging as the first two but none the less, very important to us. We were again very pleased by the professional employees that Matco assigned to our move. Starting with the packing crew, who carefully packed everything with great care, followed by the load and off load team. Everything arrived to our new home in St. Albert, on time and in the same condition as it was in Fort McMurray. The Matco team was professional, courteous and friendly! Thank you Matco and your employees for being a significant part of our relocations over the past 17 years! Yours truly, The Palmquist family

matco.ca
4
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doing a move to australia and so far so good. all has went good and communication has been great.

matco.ca
5
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Would recommend in a heartbeat, efficient workers, took care of our items, showed up on time and overall great customer service. Everything you'd want in a moving company!

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Locations:

Matco Moving Solutions

5003 52 Avenue Southeast, Calgary, AB T2C 3W1, Canada
(403) 236-5010

Matco Moving Solutions

5003 52 Ave SE, Calgary, AB T2C 3W1, Canada
(403) 236-5010

Matco Moving Solutions

18151 107 Ave NW, Edmonton, AB T5S 1K4, Canada
(780) 484-8800