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5421 11 St NE #104, Calgary, AB T2E 6M4, Canada

(587) 747-6318

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mid-westmoving.ca
1
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This is the most unprofessional business I have ever encountered. 1. Late delivery 2. Gross negligence in handling my goods and treasures. Many items were damaged and "destroyed". All items all wrapped and packed with great care and attention and marked EXTREMELY FRAGILE 3. Lost items 4. Found Items 5. Lost items again 6. 6 months writing emails and lettesr to the owner to find out where my items were without a response 7. Finally spoke to an employee that said sorry, its lost again and there is nothing we will do about it. DO NOT use this business for moving anything that means anything to you. Expect lost, damaged, destroyed items. also expect that they will NOT communicate with you no matter how many emails and letters you send. If you have used this company and /or decide to hire them, ensure that all your communications are written. You may need this to file a claim. I'm glad I did If I could rate and post this without providing ANY stars I would

mid-westmoving.ca
1
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Worst job ever, worked there for the summer. In the beginning really enjoyed all the aspects of the job, good manual Labour, decent pay and long hours. It's under new ownership and unfortunately the owner has no idea what she's doing. Customers orders got mixed up, very poor organization of the warehouse. I watched people's personal stuff get thrown around and if damage happened, they would dismiss it and call it moving damage. The long haul driver is an alcoholic and will set aside any booze he finds during pick up because he knows vary well that he's not allowed to transport liquids and he will just mark it off the sheet later. Now, let's get back to the owner, promised 20 bucks and hour, gave me 15, gave me a raise to 18 but then started to deduct hours from my paycheck so really the raise was irrelevant. One such event happened when a gas attendant put gas in a diesel tank and I was stuck on the side of the road for 4 hours with minimal tools and two trips to the city to fix the truck, she believed that was free work and wasn't paid for. Second time during drop off the customer was questioning the weight he was getting charged for and with good reason after the reweight of the truck we found out that it was 1400 pounds difference. At 52 cents a pound that's a lot of dough being charged to the customer. Now I got charged 2 hours for telling the customer that we are off to get 're weighed. Defanatly discovered the shady side of the moving business that day. Oh wait it doesn't end there. When the truck is weighed on the scale we have to fill up the fuel to the top and if the customer isn't around we are told to hangout in the truck to add weight to the load. Now if you haven't figured it out well diesel weights about 2 pounds a litre, two big movers usually add around the 450 pounds mark so with the added diesel customers can be charged for an extra 600 pounds at 52 cents a pound with out even knowing it. All this is based on a empty truck weight with no guys in the truck, the diesel at a quarter tank and no blankets or tools either. When I started there the empty weight was the same every time. Before I go to pick up any order I am required by law to have a weight ticket done, but told not too.......shady. the last draw for me was when a customer didn't want to spend extra money for matress protection but the owner was so furious about it that of course she wanted to charge me. Normally when I leave a job, I move on no matter what and not write a nasty review. In this case the owner keeps harassing me with texts, they called me 6 times today while I'm at work. They won't leave me alone after a month of not working there. So find yourself a different moving company especially one that's not trying to squeeze every penny from you.

mid-westmoving.ca
4
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We moved from Calgary to Toronto. It took about 3 weeks to get our stuff, which was what we were told, but except for one little cheap wine glass, NOTHING WAS BROKEN! The moving guys on both ends were very professional and nice and arrived on time. We had about 4000 lb of stuff which included our motorcycle and special handling, and for that, we got a very good rate. The only thing I didn't like was that our sales rep/contact changed 3 times during the whole move (each time the last one was suddenly no longer with the company), which was unsettling, but the people I dealt with were pleasant and helpful each time.

mid-westmoving.ca
1
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The only reason I give one star because I cant give them zero star. The moving company quoted for my move from Calgary to Vancouver with a normal price. During the move-out, they charged us things not in the contract including the scale fee. More than that, they also charged us mattress covers which were not provided. They provided us a sofa cover without letting us know, not to mention the price for the plastic cover. They also provided us a cardboard box without letting us know that would be charged for 35 dollars. When we argued the bill with the lady called Sue, She told us that needs to be charged because they quoted my job low.. OMG.. The delivery day delayed for three scheduled times and when eventually the mover came to my Vancouver location and told us they need to charge $150 more because of the exterior stairs. I actually have to pay otherwise the driver threated me he will be gone right away (I had told the lady about the exterior stair issue when she first provided us a quote. She confirmed at the time there will be no extra charge for the exterior stair).. They also rushed the move and said they will not install the furniture for us because the driver will need to go catch the ferry (As part of the deal, the moving company promised to install my furniture back when signing the agreement). I ended up install most of my furniture and they only provided very little help for my installation. After we completed the move, we found we missed a box and we have couple pieces of furniture broken including my brand new book shelf. Anyway, I definitely had very bad experience with this moving company and they kept asking for more and adding hidden charges. I will not recommend this moving company because they are extremely unprofessional and un-respective to their client and the client's treasures.

mid-westmoving.ca
1
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DO NOT USE THIS COMPANY!!! They are the worst movers ever. First she is great and sympathetic and caring but once they have your stuff. It all changes. They ad charges without your permission, they take stuff they are not supposed to take and they do not listen. Then they break everything and just chuck your items around. They hold you hostage as they have all your stuff. I still do not have my stuff and I being a single mom do not have the resources to pay double what was quoted.

mid-westmoving.ca
1
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They dont even deserve a star! Worst company I have ever delt with! Never returns emails, rude phone manner and failed to mention that the shipping container needed to weigh more then 20,000 lbs before shipping when moving provinces. In our contract it stated that we needed to give them 10-15 days notice of when we would like our stuff by, we gave 20 days notice to have it here for July 2nd and we still have not recieved it! We were told on Tuesday that our stuff was being picked up by the other movers and we would get a call on Wednesday and received no call. Now on Thursday they told us the container is back logged and they wont be picking our stuff up until Saturday or Monday! They are filled with nothing but lies and excuses!! They have left me woth no belgonings while being 35 weeks pregnant for half a month and the only compensation they have offered was to waive the storage fees which our contact says we have 1 month free storage and out stuff wasnt even in their warehouse for a month! We have asked repeatedly for the tracking information of the shipping container and the contact information of the movers in Ontario and they have failed to provide any of that information when being repeatedly asked! Worst company ever, will never use them again if we do another province to province move and highly DO NOT recommend them!!!

mid-westmoving.ca
1
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Believe whatever you read in previous posts.They are unreliable,unprofessional and unresponsive.expect lost items and damaged furniture.

mid-westmoving.ca
1
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Worst moving company ever!! They wrecked most of out furniture! My wife's antique cedar chest has pieces missing, her China was broken, family pictures are missing, our outdoor picnic table only came with the legs. I'm guessing the table top (it was glass) is broken, that's probably why it never showed up. our outdoor swing is bent and broken, antique side table was scratched, and not even covered during our move. our electric fireplace came broken in pieces. When they opened the back of the truck up, it looked like they just threw everything into the truck as they were going to the dump. I'm actually pretty sure we take care of our garbage better than they " took special care of our belongings in a professional manner". I would never recommend this company to anyone! If I had my way, I wouldn't even give them one star. And dealing with the claims department wasn't much better. I hope this company goes out of business! Oh, and they were an entire day late after booking them 5 weeks in advance.

mid-westmoving.ca
1
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Absolutely terrible. 3hrs late. Incompetent. Lazy. Slow. Driver smashed our car in our drive way. Broke/dented furniture. This company deserves less than zero stars. I hope you go out of business so that nobody ever depending on a mover has to hire you again. There honestly could not be a worse moving company on PLANET EARTH. Customer service is non existent. This company is absolute garbage. DO NOT HIRE. Move yourself if you have to. Don't even consider this company. BELIEVE all the atrocious reviews. Every single moment dealing with this Mickey Mouse operation was beyond painful. It's mind blowing that these bunch still exist. Reports to the BBB have been filed. RUN FAR, FAR AWAY FROM THESE IMBECILES.

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Locations:

Mid-West Moving & Storage Services

5421 11 St NE #104, Calgary, AB T2E 6M4, Canada
(587) 747-6318