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#8,, 2316 27 Ave NE, Calgary, AB T2E 7A7, Canada

(403) 262-3933

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BBB® Accredited A+ Rating 1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
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Reviews List

oldwest.ca
5
@

Rick and the gang where number one from the start. Rick did everything he could to make it right price for you. When the men came to do the job there was no stalling, setup there tools and right to work. They made sure everything was it should be. When they where finished, the cleanup was great. Floor,windows and outside area where perfect.

oldwest.ca
5
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We had this company put in 2 doors in our house earlier this year, and we were so pleased, that we got them to put in our basement window. They were very efficient and thorough and did an amazing job again! Highly recommended.

oldwest.ca
5
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Not only are product, installation and clean-up key to our satisfaction, but having 'quality strangers' in our home is very important. This staff puts others to shame! Kyle, you're the model :)

oldwest.ca
5
@

We had all our windows replaced. The workers were very good at what they did. They were very polite and cleaned up after them self. They did a excellent job and were very hard workers. i would use this company again in a heart beat. thank you Rick for all your help.

oldwest.ca
5
@

We were recommended Old West and we are so pleased we used them. Everybody we spoke to was friendly, professional and accommodating. The work was done right on schedule and the installers showed up right on time and ensured our house was left in much cleaner condition than we were expecting! The windows are Jeld-Wen and are stunning. We would (and have) absolutely recommend them to anybody looking to have new windows installed.

oldwest.ca
5
@

Old West Windows and Door ltd replaced all the windows in the back of our house. The work was excellent and Jeremy, Kyle and Byron were fabulous. We were very happy with their professionalism and attention to the smallest detail. They worked and left the house clean inside and out. Within a couple of hours of them finishing Rick called to make sure everything was ok. We had a wonderful experience with the whole company. I would (and have) recommended this company. Thanks

oldwest.ca
5
@

Our home previously had old, drafty 32" entry doors (front & back). We wanted to replace both doors with 36" modern doors. We also needed to replace one of our windows. I phoned Old West and spoke with one of the sales associates, Rick. I was immediately impressed. Ricked seemed genuinely interested in talking to me, demonstrated a tonne of patients, and was very knowledgeable (I ask A LOT of questions). Rick was able to schedule an appoint to meet us at our home quickly and at a time of day that was convenient for my wife and I. He left us with lots of brochures to supplement the tour he gave us of modern door technologies and the options that would work in our home. I would say that Rick did an excellent job of creating a comfortable, "no pressure" atmosphere while presenting my wife and I with the products and services offered by Old West.

oldwest.ca
5
@

From the initial estimate with Rick to the end of the installation, they have been great! Rick was very knowledgeable and knows his stuff! Shauna was very patient with us as we were communicating back and forth asking for different configurations for the door and windows. They were even able to give us the trims to stain beforehand - that was a great bonus!

oldwest.ca
5
@

Excellent service. Came out right away for a quote. Very helpful with ordering and selection. The installation was perfect, they came on time and were done within two hours. We are very happy with the final product and that we went with Old West Windows!

oldwest.ca
5
@

These guys were great! Very friendly, efficient and professional. They replaced three doors - two exterior, and a patio door - in 4.5 hours. The work was of the highest quality and the result is fantastic. We would definitely recommend Old West Windows!

oldwest.ca
5
@

we had old west replace 7 windows this summer and were very satisfied with them. cory and mike did a great job from beginning to end. cleaned up after as well which i appreciated very much. very happy with the product.

oldwest.ca
5
@

great company, good workmanship and personable staff. completed our door project in one day. shauna was always helpful with responding to my many questions and updated quotes. would recommend. thank you old west.

oldwest.ca
5
@

this is the second time we have had old west windows in to our home to replace windows. and as with the first experience, it was professional and efficient. they replaced 11 windows and completed the new trim in one day. and the men were all pleasant and very professional. i have recommended old west to others and would do so again. great service.

oldwest.ca
5
@

surely you have heard of power breeds, the canine kind?old west windows & doors are the "power installers" of windows & doors! they were amazing, completing the project at our home in 2 days. this team was professional, considerate and thorough.rick whatley was a pleasure to work with, professional and knowledgeable.thank you as well shawna!

oldwest.ca
5
@

old west came to our rescue again! after replacing most of our windows and front door- rick and the guys added a garden door to the back of our home. we love it! again they were professional, punctual, personable and tidy! thank you again guys!

oldwest.ca
5
@

from the first email to the final payment and even follow up afterwards i found old west windows & doors to be excellent to work with. they are very enthusiastic, knowledgeable, professional and experienced. shauna is always quick to reply to emails and jeremy and his crew did a great job, very impressed with them placing mats down throughout the house to keep the carpet clean. they even went above and beyond to take pictures of some siding damage that resulted from the old windows failing to help me get rolling on those repairs. their prices were competitive, try to get the 15% off in july like i did! i'll be going back to them when it's time to do the master bedroom windows next year.

oldwest.ca
5
@

we have a house built in 1958. the windows were the originals. we wanted to replace them for energy efficiency (lower heating bills) and to increase air flow in our home. cory came to do the quote and i immediately felt impressed with his enthusiasm and knowledge of the product and process. the people working at the office were great and i had lots of extra questions that they were really patient with answering. the work crew was polite and professional. they completed the work that day and did a good clean-up afterward. i love the new windows. we are very happy with them.

oldwest.ca
5
@

this was our 3rd window replacement with old west. and it certainly will not be our last as we continue to slowly replace our old windows with new efficient ones. as an estimator, rick was on time, friendly and knowledgeable. the installation crew were more than friendly, also very patient and kind with my kids who were very curious and probably in the way. the office staff was receptive and accommodating with our schedules. each project has been so easy and seamless with them. a great company all around.

oldwest.ca
5
@

we had a great experience with old west right from our first consultation through to the installation. rick was very knowledgeable about every detail of the window spec right to the installation. he took the time to walk us through all the options and ensured that we were well informed. the installation process went very smooth. the installers were friendly, knowledgeable, and very efficient. they took great care of protecting our floors and cleaned up after themselves. the final product looks great and we look forward to replacing the remainder of our windows with them in the future.

oldwest.ca
5
@

we were impressed right from our initial meeting with cory. he went through our home and made suggestions on what windows may work best. he wasn't pushy, and his estimate arrived promptly.

oldwest.ca
5
@

i had another quote done before i called old west windows & doors. i really liked the fact that rick was so knowledgeable as i have a 105 year home and wanted to keep the character of the window frames. his staff installed the windows and they are exactly what i was looking for. i will be using them again when i get the other 3 windows done. very good company to use.

oldwest.ca
5
@

i had three estimates done and rick stood out with his knowledge and making me feel at ease. the installation was done very well, quickly and the clean up after was excellent. i would recommend old west and will be using them again when it's time to do the next set of windows.

oldwest.ca
4
@

rick was very good to deal with and continued prompt service through all our order changes and preferences. the door and window installations were done quickly and professionally. so far we have had no complaints about any of the work done. fair priced, i would recommend them to friends.

oldwest.ca
5
@

i got an estimate which was ballpark with other companies. he explained everything about the windows and how the installation was going to be. the crew that came out to install were excellent and efficient, they also answer any questions i had about the installation. i would certainly recommend them and will have them do the other windows when money permits.

oldwest.ca
5
@

excellent service and workmanship from first estimate to completed job. price was competitive, and it was clear rick was extremely knowledgable about the product and installation.a few minor issues were handled professionally and promptly .would not hesitate to recommend this company.

oldwest.ca
5
@

old west windows & doors in comparison to others companies were extremely knowledgeable and professional. upon the arrival of corey, it was immediately evident that he has an immense amount of experience and a keen eye for what would work best for us in our home. he provided options and numerous examples of what would work for us. his professionalism, knowledge and timely feedback were beyond compare to other companies we had quote for the same job. when it came time to the installation of our doors and window, the two men were particularly careful in ensuring that our home stayed clean, by laying down numerous blankets and vacuuming each area they worked in. once everything was competed the one gentlemen showed us the exact way to paint, clean and open the window and doors. we have more windows to be replaced in the future; there is no doubt we will be going with old west windows and doors again!

oldwest.ca
5
@

it's been 3 years from start to finish working with old west windows and doors to have all windows replaced . they are professional, on time and did first rate work through all aspects. their crew knows what they are doing, clean up afterwards and are courteous, going the extra mile. i wouldn't hesitate to recommend old west windows & doors and am very pleased with the triple pane windows they installed

oldwest.ca
5
@

the work was done quickly and efficiently while still paying attention to the little details. the crew who performed the work were very good at their jobs while remaining very professional and courteous. unfortunately i am not able to remember any of the names of the crew as i am terrible with names. i am sorry about that because they were excellent. i would highly recommend old west windows and door to all my friends and family. thank you for making this part of the reno a very unstressful time.

oldwest.ca
4
@

we are return customers and this was the second time we had old west replace more of our old windows. obviously, we were satisfied the first time around and remain so for the latest work. do a great job, and they're efficient, professional and courteous.

oldwest.ca
5
@

old west did a great job on our windows. we replaced the basement and bedroom windows, 6 in all. they were punctual, professional and friendly. we initially chose them based on both the reviews and the cost (not the least expensive, but significantly less than the "bigger" names we got quotes from). they were also the only ones to recognize some of the issues we are going to have when we replace our large front window, and even started to think of ways to address the issues, which gave them an extra star in my book - the other quotes just glossed over the issues, if they noticed them at all. i can't wait to have old west back next year to tackle it!i also liked that they didn't try to upsell, just focussed on what we needed. since the new windows have gone in, i've definitely noticed an improvement with sound and temperature.

oldwest.ca
5
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old west installed our patio door a full two weeks ahead of schedule. when we discovered the screen had a rip and the alarm sensor had been damaged, they came out right away and fixed both, no problems. super friendly!

oldwest.ca
5
@

we had both our front and back doors replaced this april. it was a great experience from start to finish. everything was on time and finished on the estimate. i was concerned as we have tile that needed to be trimmed back to accomodate the new doors. the crew were aware of our concerns and did a great job leaving the tile in perfect shape.

oldwest.ca
5
@

interaction with service providers begins from the moment you make contact to the final payment and were delighted to say our experience with old west windows and doors was excellent from beginning to end. rick was very patient with us as we worked through our estimate to ensure we understood everything. the office staff are very friendly and accommodating and the installation crew did an excellent job, especially given that they had to cut and replace some existing millwork to install our window. we would not hesitate to recommend this company to family and friends and should the need for new windows arise in future, we will contact old west windows and doors. they set the standard of what an experience like this should be. given that professionals such as these likely know other professionals of the same caliber, we asked old west for recommendations of other service providers too.

oldwest.ca
4
@

beautiful door, great install. on time and on budget. insert needed to be replaced, which was done in a few days. too bad, the installers left it to me to notice the problem and point it out though.

oldwest.ca
5
@

we added a window to our bi-level basement above the foundation and they did a great professional job and we love all the brightness it adds to our room. would definitely use them again.

oldwest.ca
5
@

the old west windows & doors crew was fantastic. professional, courteous, and knowledgeable. the job was completed in a timely manner and overall it was done very well given there was unexpected additional work to complete. highly recommended!

oldwest.ca
5
@

we replaced all the windows and doors in our house and garage. from the quoting through to the final clean up, it was all done in a professional, friendly and punctual manner. we valued rick's informative and custom quote that met our technical and color needs. shauna managed the administrative and scheduling aspects of the project in a very helpful way. the installation crew of jeremy, kyle, byron, adam and joe was punctual, professional and a pleasure to have at our home.

oldwest.ca
4
@

service was second to none. the guys showed up on the day they said they would. we changed 3 windows that day and they finished before noon. the finish work they did was better than i expected. the triple pane windows have really made a difference to the warmth of our home and i barely hear noise from outside. we would recommend old west windows and doors to anyone.

oldwest.ca
5
@

every one at old west windows and doors are extremely friendly. the guys that come to in stall my windows were pleasant, honest and very efficient. i would recommend them to any and everyone.

oldwest.ca
5
@

we love our new windows and can not believe the difference it has made in keeping our bedrooms warmer & quieter! after having several companies in for quotes; we appreciated rick's clarity on product & suggestions during his quote visit. the quote itself was very easy to read. the installation team was friendly & efficient, worked a long day to get all the inside work done & was back the next am to finish up the last of the outside work. the windows look great and we are very pleased with the decision we made to go with old west.

oldwest.ca
5
@

i was very impressed with customer service level. with baby on the way, shauna and rick made sure our windows were installed before the arrival.installation was quick, team was friendly and professional. after the installation the house was spotless, no mess or dust left. oh, they also were very punctual, which is rare.definately will recommend this company to my friends and family.lastly, their price was 10% less than competition even after some promos.

oldwest.ca
5
@

the ratings on homestars for this company are well justified. we needed to have three of our basement windows replaced and rick from old west was the only company to actually turn up on site, when he said he would and actually measured the windows. installation by kyle and his crew was fantastic, fast and they left the site super clean. a misunderstanding about the scope of the job was cleared up super quick and with great professionalism. the finishing touches on the trim by cory and mike were top notch and we noticed an instant warming in the basement once the work was complete. we highly recommend this company - they're responsive, professional and do a superb job. we'll certainly be using them again for some egress windows and a door replacement.

oldwest.ca
5
@

rick did a great job helping us select the right glass types. kyle and his installation team were great - they did a great job protecting the house before work started and were efficient and thorough with the install. they found a few factory defects with the windows and put in a warranty work request on our behalf, and even fixed a missing caulking bead on our door (which was not being replaced!) very happy with their work.

oldwest.ca
5
@

the staff were all excellent from start to finish. we live in ontario and own the calgary townhouse where the installation took place, so we had to rely on old west completely. they came through beautifully.

oldwest.ca
5
@

last fall, old west replaced most of the windows in our home. from start to finish, the process went smoothly and completed on time. the windows look fabulous and the workmanship is superb, and needless to say to house much warmer!! we would not hesitate to recommend rick and his crew to our closest friends.

oldwest.ca
5
@

we chose this company due to previous reviews and their unbiased information with the estimate. they were very professional from the estimate to installation. we highly recommend using old west.

oldwest.ca
5
@

service was second to none. the guys showed up on the day they said they would. we changed 4 windows that day and they stayed late to finish the job. the finish work they did was better than i expected. the triple pane windows have really made a difference to the warmth of our home. we would recommend old west windows and doors to anyone.

oldwest.ca
5
@

excellent service and products. from the time rick came to my home and gave me an estimate, to when the guys came and took out the old windows and replaced them with the new ones. on time, courteous, on budget, and i even added a new door to the order after the fact.

oldwest.ca
5
@

we replaced our sliding patio door to our backyard with a swing out french door with interior blinds. we got quotes for the project from two companies and rick from old west was so clearly more knowledgable about his products, installation estimates, and cost than the other company that we went with old west immediately. it took a few months for our door to arrive in stock, but once it did old west called to schedule an install within a few days. the install was well managed, professional, and our old door was removed and the area was fully cleaned up. they also adjusted our front door to reduce the gap in its frame and put in new weather stripping and a sweep.

oldwest.ca
4
@

old west windows installed our patio windows in early november. they were quick, efficient and friendly. our kitchen is already warmer with the new windows and we wouldn't hesitate to recommendthem to friends.

oldwest.ca
5
@

we were very impressed with old west, from start to finish. from our initial appt with rick in our home to the very professional and respectful crew installing our new windows, they were great to work with. on time, beautiful work, careful to protect our newly refinished hardwood floors, even kind to our little kids while the job was getting done. even when a window was accidentally ordered for an incorrect size, they were quick to make things right. highly recommended.

oldwest.ca
5
@

i was very happy with they way they initially responded to my needs and how they did the work. the amount of heat used in my home has dropped considerably.

oldwest.ca
5
@

after several unsatisfactory "quotes" wherein i was expected to measure my own window, dig my own hole, get my own permit, my son found "homestars" for me; and i found old west windows. rick came to my house, measured my window; explained permits to me, and arranged the digging, construction and installation of my new window. first class experience and i am a committed customer now.

oldwest.ca
5
@

our neighbors recommended old west windows to us, and are we ever glad they did. from our initial meeting with rick where he worked within our budget, to scheduling and invoicing with shauna, to the install their system works efficiently. the day of the install the team arrived at the scheduled time and got to work and had the install completed within hours. they were respectful in our home, and left the work areas cleaner than when they arrive. we are very happy with the service, install and cost.

oldwest.ca
5
@

we had three companies come in and provide us with estimates. all three companies were within 100.00 of each other, but working with rick was great. he took the time to explain everything, every little detail was outlined both in the estimate and the invoice. there was no guess work or unexpected extra costs, everything was spelt out in full prior to making the final commitment. it did not end there. this is the second time we have used old west windows and doors to replace windows in our home. they were awesome, this is one company i will definitely use again when it comes time to replace the balance of our windows and doors. oh, the crew, fantastic group of guys, it was awesome to watch these men work like well oiled machines. these men were fantastic to deal with right from the minute they walked into my door until they were finished all the work. the site was kept clean, they respected my home the way i want my home respected. right from the start to finish working old west windows and doors has been great. i just cannot express how much i enjoyed having this company into my home to do this work. this is one company i would not hesitate to recommend and use again.

oldwest.ca
5
@

right from the initial quote, we could tell rick approached his job very seriously. a few other companies provided quotes on-the-spot, but would not specify exactly what window we were getting. the price was about middle-of-the-road, but we could look up the specs of the window and compare against others (as opposed to the companies who never would give a firm answer as to what window model i might end up getting). the installation was also top-notch and a follow-up phone call a few days later topped off the fun.

oldwest.ca
5
@

my husband and i are very pleased with the new installation of five windows that were replaced. we were told that it would take a day and half, however the workers were here early the morning of installation and had the job done in a day. great service, very satisfied with the new windows. i would certainly would call them again for other replacements and would recommend old west to friends and neighbors. thanks again for a job well done. esther marinier

oldwest.ca
5
@

this is the third time i've hired old west windows to remove windows and install new ones. the staff and crew members are professional and friendly. i highly recommend this company.

oldwest.ca
5
@

working with old west windows and doors to replace my front door was a pleasure from start to finish. i got great guidance in choosing my door. it was ready within the timeframe i was given and installed on a day that was convenient for me. the guys that did the install were friendly and knowledgable. they were on time and very efficient. my new front door looks great and i paid substantially less than the quote i got from a competitor.

oldwest.ca
5
@

old west was very professional right from the start. they provided the information we needed and did what they said they would do. i most appreciated that they came when they said they would. the workers completed the work on time, and they were courteous and respectful of our home. old west did a fantastic job from start to finish. thank you.

oldwest.ca
5
@

we have been renovating our older home for the past 8 years. over this time we have hired a lot of different contractors for various jobs. unfortunately, we have grown accustomed to accept mediocre as the norm. what a surprise it was to see the workers from old west windows & door ltd. arrive on time and remove our old door and side window and install the new ones with precision and care as if it was their own. they were meticulous to detail! it had to be perfect, and it was. they left the place cleaner than when they arrived.the door and side window look amazing! i really can't express how happy i am with the product and the installation.great company! i highly recommend them!!renee thompson

oldwest.ca
5
@

just a pleasure to have had such great people replace all our windows & doors.such attention to detail & great personalities.thanks to all & we have recommended you to numerous people.thanks rick,shauna & the entire crew.

oldwest.ca
5
@

we had all the windows replaced in our house and we are very happy with the result. everyone we dealt with at old west, from rick who came and gave us a comprehensive quote to shauna who helped answer our questions, were knowledgeable and helpful. our windows were so drafty, and after another cold winter we decided it was time for them to be replaced. we were so happy when shauna called us and said that the windows could be installed sooner than we had hoped, while we were on vacation. we came back to a much newer looking home (the windows really helped update it and the house seems brighter) that was also clean. thank you old west, considering some of the other renovation experiences we have had, this was a very positive one.

oldwest.ca
5
@

old west windows replaced our upstairs windows at our house. rick was out to do the measurement and quote and is very professional. the crew showed up to replace the windows on time and were very courteous. the crew was quick and efficient at replacing the windows and disposing of the old ones. the finish of the windows on the exterior was excellent with no damage to the stucco. the jeld-wen windows have performed very well and we are very happy with the results.

oldwest.ca
5
@

rick and the gang installed a new patio door in our home in coventry hills about 3 years ago, great job, excellent door. so it was a no-brainer to have them back again in august when we needed a door installed to a new deck off the master bedroom. corey and mike took great care to protect the new deck and were quickly able to open up the wall and install our new door and sidelight. it looks great and the guys did a super job of making it look like it's always been part of the house. tip o' the hat guys!

oldwest.ca
5
@

we called owwd because they had provided a great service a few years back when we replaced 5 windows at this property. we were not disappointed this time either. from first contact to final product we were treated as valued customers and our time and budget respected.

oldwest.ca
5
@

from our first contact with old west windows & door, to the estimate, and throughout the installation, we had nothing but a-1 customer service. we are extremely happy with every aspect of our experience and would not hesitate to use old west again in the future and will definitely be recommending them to our family and friends!

oldwest.ca
5
@

great work as before, the new windows look great!!!! we have had all of our windows and doors installed by old west. really keeps the house cool now even on 30 c days. highly recommended.....

oldwest.ca
5
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our neighbour used old west windows & doors and recommended them. we had a new front door installed with a transom and 3/4 glass in the door and it looks fabulous. we also had two new casement windows to replace old windows that didn't open. we were very happy to hear they use durabuilt windows. the crew arrived when they were supposed to and did a great job on the front door and the windows. we also want to give recognition to rick the estimator and shauna at the office helping us sort through all the choices, set up the schedule and help organize the crew doing the work. we would recommend them, no question.

oldwest.ca
5
@

rick and the installers are flawless. they are a pleasure to have on site, make every effort to ensure quality aof windows/doors and customer satisfaction. ths family business stakes their reputation. price was competitive and they exceeded our expectations in every way. dont waste your time going anywhere else!

oldwest.ca
5
@

old west did a terrific job, from the initial consultation through to delivery, installation and clean-up. we were very pleased dealing with rick, the new windows make a remarkable difference in opening up the view and keeping the summer heat down, and the crew were very pleasant! we couldn't ask for a more professional installation.

oldwest.ca
5
@

our experience with this family run business from the beginning with our initial consultation with rick to the installation was such a totally positive. everyone we have dealt with is professional with such a focus on customer service and satisfaction. follow up on minor issues have been prompt. the installation crew worked quickly, were very friendly and very clean and took great care to protect our lamps, furniture and flooring. i have already recommended old west to everyone i know on facebook!

oldwest.ca
5
@

we just completed the last phase of our window replacement project. as usual we had great experience with rick and his crew.everything was done on time, as promised.we will highly recommend old west windows & door.thank you guys!cheers,alex and iva a.

oldwest.ca
4
@

there were good and bad things about using old west windows. we had one window replaced in january. rick was very knowledgeable, helpful and easy to talk to. we had requested a different material for the window's indoor trim and rick promised us a maple trim. but, on the day of the work, the crew knew nothing of it and nothing was written about using a maple trim. the crew was very professional and efficient. they used a drop cloth in the house and cleaned up well afterwards. we were happy with their work and the window's quality. however, there was a defect in the exterior frame and they promised to rectify it. over the next few months, they send someone over from jeld-wen twice but both times, they were incapable of fixing it with different excuses. even though old west claimed that it was jeld-wen that were negligent in completing the repair, to us, anyone sent over represents old west windows because that's who we hired and paid to complete the work. it's been over 4 months now and we just hope the next time, it can be fixed once and for all.

oldwest.ca
5
@

we used old west windows & doors last year to install windows in our basement. we were so pleased with the windows, the company and the installers we called them back this year to do the rest of the windows in the house. like our experience last year the guys arrived on time, were very pleasent to deal with and very professional. the job went off without a hitch (just like they said it would) and the windows look great. we are so happy we have recommended them to our friends and also to some of my customers.

oldwest.ca
5
@

we had old west windows & door ltd. replace all of the windows in our house as well as 2 doors and a set of patio doors. rick was great to deal with during the estimate portion and explained in detail how things would progress if we chose them. shauna kept in touch with us via email to confirm installation dates which was appreciated. and when the crew showed up, they were efficient, professional and very friendly. i have already recommended them to my family and friends as the place to go if they are ever in need of windows or doors. i am so glad this was the company i chose to do our renovation.

oldwest.ca
5
@

thanks rick!i have used old west windows on more than one occasion to replace windows. prices have always been accurate - no surprises.. and the work has always been done ahead of schedule. on site installers have always cleaned up and left everything looking great. i have recommended to a number of friends and would do so again. thanks

oldwest.ca
5
@

our work was completed on time, within budget and to an excellent standard of care. workers were courteous and efficient cleaned the site very well. i would highly recommend old west to anyone looking at their services.

oldwest.ca
5
@

old west window's & doors was fantastic to work with. the team was professional, reliable and accountable ! the work which was completed at my home included the removal of a door and window, turning the window into a garden door, love it ! as well as replacing a lower level patio door. i would recommend this team for your home improvement's of windows and doors !

oldwest.ca
5
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we had all the windows replaced in our bungalow. rick came to our house and gave us an estimate and also some good suggestions.when it came time for the install, the crew was professional and did a great job. i would highly recommend old west windows & doors.the price didn't change from the estimate, they did fast and quality work, and rick followed up the next day to see if we had any questions or concerns.

oldwest.ca
5
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old west windows & door ltd. replaced five windows at the rear of my house this march 2014. great price on the windows and absolutely first class installation job by the three man (in house) installation crew. after experiencing a very disappointing job by another large window company in calgary earlier this year, this installation was just the opposite of that job. well done old west windows $ door ltd. and i would highly recommend rick and his crew to anyone replacing windows or doors.

oldwest.ca
5
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we had three bedroom windows replaced in march of 2014. 1 of them is very large, and another is a bay window. they arrived at 9:00 exactly, and were finished shortly after 3. it was about -10 when they started, and not a lot warmer by the time they finished. the crew was very good about keeping the door closed as much as they could, as i was home with my preschooler and baby. kyle was very friendly and patient with my pre-schooler, and everyone who encountered me inside introduced themselves to me. one of the crew members was smoking outside on the scaffolding, but did a remarkable job of cleaning up after himself - not a butt to be found! :)the new windows look great, and feel even better in terms of keeping out the drafts!everything from the quote, to the scheduling, to making the final payment by phone was seamless and easy. everyone was very friendly and made me feel like it was important to them that they do a good job for me.

oldwest.ca
5
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we had old west replace windows in our house, which included a very large picture window. we found the company online and were impressed with their great reviews. we got quotes from a number of companies and decided to go with old west because of the initial impression of great customer service. rick and the company were professional and attentive right from our initial contact with the company through to completion. from the initial visits on site, to the quote and review, to the product selection and style, old west understood our requirements and wishes. the install team arrived right on time, and were completely prepared. they even tarped under their saws to limit the amount of debris on the driveway and shoveled up snow that was covered in sawdust. in our opinion, the install team was exceptional. they took care to protect our floors and interior while they worked inside. they were respectful of the interior and exterior spaces. and they worked incredibly hard, all the way until completion (barely stopping for breaks). they were professional, easy to talk to, and respectful. couldn't ask for more. they proactively pointed out deficiencies that will be addressed and how (we had factory installed exterior paint on our windows and they caught it before we did, pointed it out, and how it will be remedied; and they noted missing screens that were delayed from the factory). the only minor issue was the look of the header on our picture window trim - it does not look exactly as we though it would, but it still looks great. i look forward to doing business with them in the future when we renovate our bottom floor.

oldwest.ca
5
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we had old west replace 6 windows in our 30 year old home. everything from the quote process to the installation was flawless. they showed up on time every time and they worked fast, which was appreciated since it was -30 out! my husband, who wasn't home during install, commented he wouldn't even have known they were there the place was so clean afterwards. they charged exactly what they quoted and the windows looks amazing! i will definitely be calling them when we replace the remaining windows!

oldwest.ca
5
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i have nothing but things to say about my experience with oww. they were prompt efficient,polite ,they were in & out in 4 hrs.on one of our very cold days! one worker even caulked a window installed by another company!! good service is a rarity these days so i would happily recommend them to any one needing new windows.

oldwest.ca
5
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we had our bay window in the living room replaced by old west, and the job went very well. the installers were polite and professional, quiet and quick. they even gave us a few guidelines for making the trim installation inside the house (which we opted to do ourselves) easier. we are very pleased, and highly recommend their work.

oldwest.ca
5
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we bought an old house and we needed to replace some windows (bow window - linving-room; and masterbedroom ) and front door. we are happy with the products that old west has installed such that we will come back in spring to fully finish the project and change all the remaining windows in the house. thank you to everyone from old west for a great work delivered before christmas such that we could spend nice holidays in our home. the quality of their products is really high, the price is affordable when compared with other offers we had for the some project.

oldwest.ca
5
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we are extremely happy with the new windows! workers made a big effort to keep dust down, by vacuuming while taking out the old windows. they also took the time to talk about what they were doing when we asked questions. pricing was great. only issue (minor) was less than stellar trim on basement windows. definitely recommend!

oldwest.ca
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we wanted maintenance free frames and insulated glass in our heated garage. i didnt require "state of the art" because it was the garage so rick worked with me on the price and installed affordable windows and finishing that i was very pleased with.darryl

oldwest.ca
5
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we had two exterior doors installed this year by old west windows and doors. we were extremely pleased with both the install as well as follow up. their customer service was second to none and they were not satisfied until we were completely satisfied. we found them a pleasure to work with and will highly recommend them to others.

oldwest.ca
5
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we have had oww to the house 2 seperate times to replace the windows in our house. from the moment you call they do exactly what they say they are going to do. rick was right on time for the quote. he said he would have it to us by lunch the next day, it was. when it came time for install they were bang on time and the entire team was exceptionally professional and you would never know they were even here! everything looks perfect! plus when we initially went with them it was based on price, their service has made it very easy for us to tell our friends about our great experience.

oldwest.ca
5
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hello, i am sending this message a little late however i wanted to say a big thank you to old west. the service we received from the company was far and beyond anything we could have asked. the staff was extremely professional while still being friendly. they were always there to answer any questions or concerns that we may have had. it is hard to find a company who provides service the way we received from old west!!! we have and will continue to recommend them time and time again.

oldwest.ca
5
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justin, rick, jeremy, kyle, elliot and ??are an excellent team. quality of jeld-win product seems very good. a noticeable upgrade on previous product. installation crew arrived on time, prepped, installed and cleaned up well, will recommend to others without reservations.

oldwest.ca
5
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followed up on old west windows based on recommendation from friend - rick was friendly,knowledgeable and helpful without being pushy, prices on track with other suppliers - fantastic warranty on work and product - had two set of window installed (may & sept) and each time done by friendly, professional, efficient team which left me smiling at the end of the day. thanks

oldwest.ca
5
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if you are looking for windows or doors, this company is the place to turn! after a horrendous experience with a big box store, i turned to this family run company. what a different experience. they were professional and better priced. love my new door and windows! their installation crew did an exceptional job making sure they were timely, clean, and willing to go the extra mile to ensure we were happy and satisfied. thanks again old west!

oldwest.ca
5
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what a great team, from the free home consult to the last person out the door. we received 3 in home consults and went with old west for a few reasons. number 1 - both me and my husband felt that rick new his windows and had positive suggestions to what we needed. number 2 - the company had nothing but positive reviews. number 3 - their cost was within all the other bids. our windows came in on time and the crew should up on time and finished in a reasonable amount of time considering one company said it would take at least 2 days to install our new sized windows. the crew was very polite, careful of my belonging and very helpful as i had to get them to move a few thing out of the way. i thought that i would need to clean up after them but they cleaned up spotlessly (thank you). i will use this company again!

oldwest.ca
4
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old west had done a number of windows previously and i was very satisfied with the job done.the new crew at old west came to install and i found that the crew were a very friendly helpful bunch that basically took on the project from start to finish, did a great job and cleaned up everything at the end. thanks old west for a great job!

oldwest.ca
5
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old west replaced all the windows in the main floor of our house in the summer of 2012 and i forgot to write a review. they did a great job. they were on time and very professional with the work that they were doing. everything looked great and they cleaned up well. i am thinking of this now because i am in the middle of another renovation and looking for help from other trades and homestars is where i go to check them out.

oldwest.ca
5
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we priced may companies. old west came in at the best price. they also had the most friendly and professional personnel. the product is beautiful and was clean/finished in full! would and have recommended old west!

oldwest.ca
5
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i wanted to add more windows in my master bedroom and make one of the bedroom windows larger and the guys at old west really helped us out. even though we ran into an issue with a vent running behind the wall when they created the extra window opening, they finished the job as promised. they were always on time, professional and cleaned up pretty well.

oldwest.ca
5
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the professional, friendly service of rick and his staff, plus the quality of the windows are absolutely superb. i have already recommended old west windows to my next door neighbor-that's how pleased i am with their product and their service. i was impressed by all of them, from rick (owner) to justin (sales) and the installation crew-don't know their names (thanks, guys!) but they were exemplary in their care of my home. (they even put drop cloths on the front lawn and replaced all the flower pots!)

oldwest.ca
5
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i love my windows, they listened to my needs and wants. we're prompt, did the job in the time they said they would. cory, jeremy, and kyle were efficient, very pleasant, and left my home and yard very tidy. i am extremely, thankful i chose old west windows and doors. my front door is stunning.

oldwest.ca
5
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great experience. we had lots of different companies come out to quote before choosing to use old west. they arrived when they said they would, charged what they said they would. they went above and beyond to make sure the trim work was done well and looked good, including purchasing a new header that would look better than the standard one we had at no extra cost. we have multiple windows that we will be replacing over the next few years and will definitely be using old west again for the work.

oldwest.ca
5
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had old west windows and door replace our house windows. the team was very knowledgable and professional. the quote process was quick and the discussion on options for the window configuration, led us to choosing them. they kept in touch and completed the job on time and with no disruptions to out routine. the site was left immaculate. i would highly recommend them.

oldwest.ca
5
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great workmanship, very professional. we had 1 door replaced in the fall 2012, and had kyle here to replace the front door this month. not the cheapest, but you get what you pay for...quality product and service. i brag about old west windows and doors every chance i get!!

oldwest.ca
5
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rick & the gang at old west were professional, fast & gave awesome customer service! the house looked great after, all mess was cleaned up & taken away. they even fit us in quickly to install the 2nd half of the windows after durabuilt made a mistake. also impressed with the fact that i thought we were going to be freezing in the house when they were installing the windows (it was snowing!). we weren't freezing - they were quick & efficient!

oldwest.ca
5
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i can see clearly now thanks to old west and the window gang! we had all the windows and doors in our home replaced. the windows were replaced in may and the doors were done today -- even the rain cooperated and stayed away! rick, cory and the whole crew provided quality service from start to finish. our home is 35 years old. the windows are big and some of them were in poor condition due to some water seepage. at one point, i felt like i was in a mike holmes episode -- six guys running around my house, saws singing, hammers banging & oh my! ... there's rotten wood (see photo)!! it was a bit scary, but the result is beautiful! i would highly recommend these folks, they are meticulous, work hard and know their stuff!

oldwest.ca
5
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excellent knowledge of window installation. very good people to deal with right from the quote to the installation. i did 3 quotes for windows and they were not the cheapest, but you get what you pay for :) i would not hesitate to recommend them. they left my home clean and were very thorough. good trustworthy people!

oldwest.ca
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we had nailed shut the windows in our 1950's bungalow in thorncliffe and suffered through a number of summers in a roasting hot house! this past fall, we replaced all of the windows in our house with old west (which was a fabulous experience) and yesterday was our first day with cross breezes!

oldwest.ca
5
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we hired old west to do our windows & patio project , ric and his company were really professional and trustworthy especially since i happened to be ill and being treated in the hospital at the time. great work! will certainly recommend to others.

oldwest.ca
5
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we had 7 windows replaced in feb of 2013. we had consultations and quotes from 2 other companies and old west gave us the lowest price. the consultation process was professional and efficient. rick was very attentive and patient. we had read a lot of great reviews of old west so we had high expectations. remarkably our expectations were exceeded. the installation process was fast, efficient and clean. the installation guys were incredibly respectful in our home, doing things like suggesting we take down certain hanging pictures that may fall when installing the windows, things that we did not think of. they vacuumed up after they were finished and left our home clean and orderly when they were done. the windows look great. i have nothing but great things to say about this company, highly recommended.

oldwest.ca
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in december we had two windows replaced in the bedroom. initial consult was prompt, helpful, and accurately described what was required to replace the existing windows. installation crew worked efficiently, cleaned up well, and was very courteous.

oldwest.ca
5
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this company is very professional and does great work. timing was great from order date to installation date. i would suggest anyone that is looking to replace their windows to call old west windows & door ltd.

oldwest.ca
5
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old west was fabulous. first, they were the only company that could find the kind of door i wanted in a 32". second, they went above and beyond on the installation, reinstalling my door knocker, rewiring the alarm for the door, and carefully removing the existing moldings because i wanted to reuse them. their sales and support staff were also great. recommended all round.

oldwest.ca
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i had all the windows and doors replaced in my home. the crew was courteous and clean. the end result is fantastic and has completely transformed my 25 year old house. i would and will recommend this company to anyone who is looking for new windows and doors.

oldwest.ca
5
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had 9 windows and 2 doors replaced in only 2 days -- on the first day they worked through lunch! from the get-go i was very impressed with rick. he was very patient in answering all of my questions and explaining the process in detail. he provided a quote within two days and followed up to see if i had any questions. cory and his crew were very professional, paid attention to detail and went above and beyond expectations! they noticed that there was an imperfection on the new window screen and immediately contacted jeldwen to have someone fix it. loved that old west provided an optional "one stop service" by arranging to have someone paint the trims and buy and install a storm door; something that other companies did not offer and something that i did not have time to do/arrange myself. job well done, thank you so much. our house is so much warmer now!

oldwest.ca
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i have read great reviews about old west windows & doors and that helped me in choosing them for completing my back door replacement. rick came out and was more than happy to answer any questions that i had as well as sent my quote to me within a day. the work was done quickly and beyond my satisfaction. the crew showed up on time, worked efficiently and cleaned everything up, it was as if they were not even there. i cannot stress how great this company is to deal with. this was one of the most stress free experiences in home improvements that i have had, thank you again!

oldwest.ca
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rick came out to do a quote on our windows and patio door, he was very professional and knowledgeable and we actually paid what he quoted, there were no hidden fees or extra costs. cory and his crew did a very good job of installing them and you wouldn't even have known they were there, as they left our house in the same condition when they started, maybe even a little cleaner ;) i would definitely recommend them to anybody, including my mother :)

oldwest.ca
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excellent from the get go. when considering the windows, rick responded to my questions promptly each time i emailed him and came to the house more than once to measure and re-meaaure. he is very knowlegeable and very patient. this is a family run business so while rick evaluates the home and orders the windows his son cory and crew installed the windows. they showed up on time each day and worked hard and completed the job on time. cory spent an entire day building the box to support my new bay window and matched the exterior of my home while using the same wood (cedar), and design. they cleaned up at the end of each day and were very pleasant always willing to stop and answere our questions.

oldwest.ca
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i found old west online through searching for a company who installs windows with the highest reviews. i got in touch with old west and rick whatley came by to give me a free estimate a few days later. he responded to my emails and questions in a timely manner and was very professional. the crew who installed our window was awesome! they were both very friendly and professional. clean up is part of their service but i was pleasantly surprised to see they did a bit extra. they even rinsed my walkway and grass since it was muddy due to rain the night before. my new window looks great and if i ever need a new window or door installed, i will definitely go to old west again!

oldwest.ca
5
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rick and his team are excellent! we needed new windows for our whole house. rick came to our home to measure and consult to us on the product. he was very knowledgeable. when the window manufacturer wanted to deliver the windows directly to our home, rick called them and had the windows sent to his warehouse for storage instead. and when the windows were the wrong colour, his team noticed this and took care of sending the windows back.

oldwest.ca
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rick promptly submitted a very detailed drawing and estimate to replace our sliding patio doors with a garden door. not only did he issue the estimate, he followed up, which is more than i can say for the other companies that provided estimates. old west wasn't the lowest bid, but i was more concerned with his regard for my project and the attention it deserved, despite being a small project.

oldwest.ca
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it was very important that the replacment windows accommodating our existing oak plantation shutters was a huge consideration in choosing windows and installing them. rick was excellent in directing us to the types of windows which we would need as well as ensuring that the final product also preserved our stucco. the window gang installed everything perfectly. their installation also included having staining/painting occuring as soon as the windows were installed which made life so much easier for us. a terrific job. when we do the basement windows and doors, i'll be calling them!

oldwest.ca
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they were great. excellent knowledgable and friendly staff rick did the estimate and explained the process. kyle and cory did a great job doing the work. there was an unforeseen problem once they cut the wall out but they worked it through and were still able to finish in one day. also they charged the quoted price even though they had to do extra work. they were also very tidy and our house wasn't dusty from the work. plus the new door looks fabulous!

oldwest.ca
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rick provided great service from tip to tail. right from the estimate, he was honest and forthright about the installation and product. the follow up was greatly appreciated. there was a minor mishap with the installation of the trims around the door but cory and kyle were able to come back at a time that suited my schedule and fixed it without concern. these guys are great contractors to hire and i would definitely recommend them to anyone looking for good workmanship and honesty. i will consider using them again in the future for other projects.

oldwest.ca
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rick & cory replaced / upgraded 5 windows in our pineridge home. i'm really happy with the work - they were on time, very clean, and extremely professional. they gave me a cost-effective solution instead of trying to upsell me to something more expensive. they also matched trim in the house. overall i am really satisfied with old west, i will definitely be using them again to get the rest of the windows replaced in the future!

oldwest.ca
5
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after receiving several quotes. old west renovations provided the most straight forward quote, which also was the least expensive for what we wanted.. the installation was done within two months of confirming the order. the crew was one of the most personable, courteous and judging by the work as competent as one should expect .

oldwest.ca
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dear rick and everyone at old west renovations,just a quick note to thank-you..for the wonderful work on our house. i wanted to let you know how we found you. i had contacted a couple of other companies to come out and give us a quote. they either told me directly that the job that we needed done was too small, or they just never phoned back! terrible! until, we were fortunate to discover old west renovations on the internet. i sent a brief e-mail, and was called on the same day! that alone was great!rick came out, and gave us a quote and some honest answers and solutions to what we thought was a leaking window. we followed his advice with great success. no more leaking window. however, our issue was that we needed a window added to our previously finished basement bedroom. we also needed privacy glass added around our front door.all of the work was completed in a very short amount of time. everyone was extremely professional, efficient, tidy, and pleasant.we love the new window in our basement! the privacy glass around the front door is awesome! we will call on rick and his team again in the future! we have recommended old west renovations to everyone!thank-you again!

oldwest.ca
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we had old west replace 5 windows in our home and could not be more pleased with them. rick was straight forward and very punctual with giving his quote and providing a timeline for the install. when cory and kyle came to install the windows, they arrived exactly when they said and were done early. they made sure to cause the least amount of disruption in my house and were so clean and respectful of our home. these guys were so polite and friendly, going above and beyond to make sure we understood what they were doing and were happy with the finished product. rick followed up the same day to make sure we were happy with our service. we will be recommendaing this company to everyone we know.

oldwest.ca
5
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recently we replaced all of our windows and our front door. we have looked at several companies before deciding on old west renovations.and we are glad we did!rick was extremely knowledgeable and patient. he was able to answer all our questions and concerns and he was always available to us on his phone. his suggestions were invaluable to us.also the installers- cory and kyle were a real pleasure to have in our home. they were very professional and respectful. they worked very hard to complete the job in one day. before they left, they made sure that everything was cleaned up and our property was left immaculate.thank you for your excellent service and fantastic job!

oldwest.ca
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we just replaced all our old windows in september of 2011. we ordered windows through the direct buy calgary, and the windows supplier (durabuilt) recommended rick's team to do the measurement and installation work. rick showed great skills and knowledge in this field, and answered our questions very professionally. we were very happy with the installation services too. his team did a fantastic work. after installation, they pointed out that there were some windows with tiny flaws and called durabuilt to replace the parts with flaws. to be honest, we did not even notice by ourselves! we highly recommend old west renovations if someone wants to replace their old windows!

oldwest.ca
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hired rick and his team to replace all of the windows and the front door in our house. right from the initial consultation, we were comfortable with rick's expertise and his guidance in selecting what was best for our home. we made a few changes along the way and rick was right there to assist with the pricing to fit our budget.

oldwest.ca
5
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my family and i are very pleased with the product used and the care that was used to install the new windows. old west renovations crew was very professional during the installation and provided the little extra to the installation without adjusting their original quote. i would recommend their service.

oldwest.ca
5
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work and crew were exemplary in terms of friendliness, workmanship, knowledge, availability, speed and overall ease in dealing with. crews arrived when they said they would, product was delivered on time and work site was left as clean as it was before they arrived. no hesitation in recommending the 'outfit' to family, friends and perfect strangers.

oldwest.ca
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i would like to comment on the wonderful service we had with rick whatley of old west renovations ltd. he and his crew were friendly, punctual, knowledgeable and reliable. he was not overbearing and understood when we could only afford to do three windows at that point of our renovation. i recommended old west renovations ltd. to my elderly aunt when she needed a window replacement in her bathroom. she was very pleased with their work and felt very comfortable with them.

oldwest.ca
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we used this company to replace all of our doors and windows in our home. the first time we used them was in 2009 and replaced 2 exterior doors and 6 windows. we called around for quotes. not only did they have a very competitive offer, rick's friendliness and professionalism made them an easy choice. the guys came, did the windows, did a great job - i recommended them to my neighbors who also used them to replace some windows and doors. we used them again the second time to do the rest of our windows and doors as well - we didn't even bother calling for quotes as we knew these guys were great. we had a few hiccups the second time, but rick and the guys were so friendly, accomodating and professional that it wasn't an issue.we didn't have just standard pop out/pop in windows/doors. we changed some sizes, changed some functions - no matter what i asked for they would find a way to make it happen, which is hard to do in an older home.i would recommend them, i would use them again.

oldwest.ca
5
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great job. arrived when they said. did what they said. charged what they said. and the windows are terrific quality. no problems and going into my second winter. if you are debating whether or not to replace your windows, call rick @ old west. he really knows windows. if you know what you want, he'll get it for you. if you don't know, he'll help you think about it and make the right choice.

oldwest.ca
5
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old west renovations was very professional, their prices were reasonable, and they installed everything just as they'd promised. i'extremely happy with my new interior doors. they also have a very nice selection of high-end and reasonably priced doors and windows.

oldwest.ca
5
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finally i found someone who not only gave me a reasonable price but also addressed my concerns on energy efficency and esthetics. rick showed his commitment, returned calls and was able to address all of my concerns. he had great advice and was very easy to work with. i was so happy i confindently gave his name to two others who have just completed projects with him.

oldwest.ca
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Best windows and doors company in the city, period. They help to pick the right solution, then install quickly and leave your home cleaner than when they got there. Highly recommend.

oldwest.ca
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Great family run company that cares about service and quality.

oldwest.ca
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oldwest.ca
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With our 100+ year old house there were a couple of problems during the installation of our beautiful new windows, but Old West made everything right and went above and beyond to make sure we were happy with the result. After the installation we had some warranty problems with the windows themselves, but we weren't left on our own to deal with them. Old West followed up with the manufacturer on our behalf and did all they could to fix what the manufacturer was having troubles with.

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Locations:

Old West Windows and Doors

#8,, 2316 27 Ave NE, Calgary, AB T2E 7A7, Canada
(403) 262-3933

Old West Windows and Doors

3835 12 Street Northeast, Calgary, AB T2E 6M5, Canada
(403) 262-3933