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4528 Edmonton Trail Northeast, Calgary, AB T2E 3V8, Canada

(403) 276-1388

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BBB® Accredited A+ Rating 4 complaints closed with BBB in last 3 years | 1 closed in last 12 months
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Reviews List

bennerplumbing.com
4
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I had my underfloor heating pump replaced twice, third time I had Benner plumbing, who told me that the pump was overheating because it was on the same circuit as the furnace and it should be on its own.  They arranged an electrician to come and install a separate circuit and the pump has been fine ever since.Their service people are polite and willing to take some time to show you how things work.  The office staff will do what they can to help you.I would recommend Benner Plumbing

bennerplumbing.com
5
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Thank You Benner (and Dan) for coming to my rescue!  After waiting all afternoon for another plumbing company to show, I cancelled and called Benner.  They had a service technician (Dan) call me right away!  Dan was knowledgeable, professional and quick.  He even offered me some everyday humidifier, furnace information that was very useful - much appreciated!Another thing to mention about Benner that impressed me was that when I first called, the person who answered the call gave me a temporary fix to hold me over the weekend if I chose to avoid what was at this point an overtime expense.  This is service!

bennerplumbing.com
3
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I had a problem with my water heater. There was warm water but the flame didn't stay lit for long. I tried to troubleshoot myself with the water heater manual so I took out the burner assembly and went to Benner to ask for assistance. Staff was knowledgeable and friendly when I showed them the burner assembly. I bought a new burner plate that cost $50.00, since the old one was all rusted and broken. I went back home to try to see if the flame would stay on. That didn't help, so I went back to the store to ask for assistance. I changed another burner plate, and went home to install the burner assembly again. However, the flame still burns out. Finally, I decided to go for a service call. The repairman came in the afternoon and tried to test out what was wrong with the water heater. The igniter part might be the cause, so he tried to replace the part with a new one. That didn't solve the issue. In the end, he recommended me to buy a new water heater since mine was 8 years old and the problem lies within either the gas control valve or the blower motor. The control valve costs about $450 and the blower motor was expensive to replace as well. I was informed that if I replaced the whole tank, I would not get charge for the service call nor the parts. In the end, I decided to pay for a new hot water tank. I was informed that the job will be done on the next day. Surprisingly though, after the repairman left, a half hour later, I received a call from Benner that I could get the hot water tank on the same day. Another Benner staff member showed up and replaced the hot water tank. I paid $2300 for the hot water heater and $50 for the burner plate (at the very beginning when I tried to troubleshoot the water heater myself). In general, Benner is great, but probably overpriced.

bennerplumbing.com
3
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Knowledgeable staff but pricy $$$$

bennerplumbing.com
5
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Went to Brenner a couple of times yesterday trying to figure out a conversion of a leaking Poly B pipe to Pex. They gave me the variables and I ended up returning one of my costly parts. No hassles but a thank you and all is good. Going back to return a crimping tool that might I say is LESS in cost for a whole 24 hours than 4 hours at the Orange ``Big Box`` store. While on the subject of cost - plumbing in the house is essential - and when you try to save a couple pennies you usually end up paying big time later - Not to mention again - the Box Stores did not have the parts I needed and I certainly didn't feel ripped off by a business that does carry it as it was still very affordable !!!!! If truth be known It was the Box store that sent me to Brenner - what does that tell you!

bennerplumbing.com
5
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My husband and I have used Benner on 4 occasions Once for major plumbing work where our basement had to be dug up, once for running exterior gas lines to BBQ and Fire Table and twice for more minor in home work. They have always been wonderful, professional and great at explaining the process and cost. I would not hesitate to recommend Benner for any plumbing or gas fitting work.

bennerplumbing.com
1
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Extremely over priced material. Go to home depot.

bennerplumbing.com
1
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So I was searching for an igniter for a tube hearer for my shop, I got sent here from another company, I showed the part and model number to the guy at the desk, He called one of the other suppliers and found the part for me, so he did up the paper work and billed me $110 for this part, after he collected the money he told me I could pick it up from the supplier, it turns out that this is one of the suppliers I already went to that didn't have the part. I picked up the part and asked how much the part costs, They told me it was $55.00! Ya they marked it up 100% just to make a phone call, They could have just referred me to go to the other supplier like all the other stores did. I definately will NOT go back to this place ever again!

bennerplumbing.com
3
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Staff were extremely knowledgeable and found what I needed in seconds. The prices were high.

bennerplumbing.com
1
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BE AWARE OF BENNER PLUMBING & HEATING THEY ARE WAY OVER PRICED AND NO REFUNDS OR EXCHAGES EVEN ON LIFE TIME GARRANTY PARTS ONLY PLUMBING COMPNAY IN CALGARY CHARGING OVER $100 FOR FREE LIFE TIME PARTS FROM ANY OTHER PLUMBING SUPPLIER they had come into my home for a facet leak. First of all they where very late and did not call to inform us. When the tech arrived he was very rude and didn't even greet us or wear boot covers in are home. He left a huge mess and are tap started to leak couple days after installation but they would not return with out more money being paid. After they finished I did some research on there pricing and found at least a 35% increase on everything. Save your self the time and money and call a real plumbing company

bennerplumbing.com
5
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I've just had an ongoing experience with Benner Plumbing & Heating. I've been using them for 25-30 years, and I haven't had any problems. They offer me same day service. If I phone in, they are always here the same day, as far as service work goes. They're very reliable, and very good.

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Locations:

Benner Plumbing & Heating Ltd.

4528 Edmonton Trail NE, Calgary, AB T2E 3V8, Canada
(403) 276-1388

Benner Plumbing & Heating Ltd.

4528 Edmonton Trail Northeast, Calgary, AB T2E 3V8, Canada
(403) 276-1388