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3901 54 Avenue Northeast #117, Calgary, AB T3J 3W5, Canada

(587) 317-4105

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BBB® Non-Accredited A+ Rating 0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
BBB® Accredited A+ Rating 0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
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EuroStar - windows and doors company with showrooms in Toronto, Burlington & Ottawa specializing in European replacement windows supply & install.

Reviews List

eurostarwindows.ca
1
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Product seems to be very good, however, the service response at the Calgary office has been anything but exceptional on the warranty end. I contacted, via phone and e-mail, in June to have the warranty transferred, waited 2 weeks and finally phoned back. An individual finally came over to transfer the warranty and discuss some defects (one window wouldn't close due to the crank being broken and a piece of molding wasn't staying affixed). They said the parts would be a month to order. I contacted in August to check up on the status only to be told the parts had not been ordered because the window would have to be replaced and that they had ordered it. As we got closer to November my wife started phoning to find out when and if they were going to fix it and with some repeated calls an individual finally came and closed the broken window. Now we are into the New Year and I have made a couple phone calls to the company and have yet to get a response back. PISSED!!! I love when companies won't honor their warranty!

eurostarwindows.ca
5
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The EUROSTAR Crew of Tom,Martin,Igor, really know how to satisfy there customers with there quality workmanship, quality speed, and awesome personalities.We thank you for the high quality garden doors, we love them ,I as a customer I would refer them with high excellence and quality to all my family and friends.THANK YOU and to see you in the future.

eurostarwindows.ca
1
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We actually cannot comment on their products as we did not even get to meet their sales representative because it seems they completely forgot we made an appointment to meet and get a quote for replacing the windows of our house two days ago. I, perhaps should have called to confirm they remembered but is that really the way to do things when they claim to be professionals? Was very disappointed.

eurostarwindows.ca
5
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@ Dane S we newer sold you a thing because our company is not even in business for 10 years, plus we only service out product, we are not manufacturer of windows or doors we are a dealer. So if you bought some bogus product from someone else you should contact them instead of bothering us with your service call. I hope you find the company and parts you are looking for else were and stop leaving us bogus reviews and ratings. Euro star crew

eurostarwindows.ca
5
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Great team. The person does the estimate is part of the implementation team. Work done quick, clean and good result. Service is very good and price is also very competitive.

eurostarwindows.ca
2
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A Eurotech representative, after a scheduled appointment from a calling pitch they were doing, walked through to the windows I was interested in and measured. When I wanted to ask a few questions he refused to answer and said I will put information in your mailbox which never happened.....mmmmm...not sure what that was about but I am thinking there could have been profiling going on...so I gave my money for three windows to Canadian Comfort instead who have always displayed superb customer service...a pleasure to work with...

eurostarwindows.ca
5
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Great product, great service, very good installers. Highly recommend!!!!!

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Locations:

EuroStar Windows and Doors

1884 Merivale Rd #3, Nepean, ON K2G 1E6, Canada
(613) 731-6224

EuroStar Windows and Doors

1884 Merivale Road #3, Nepean, ON K2G 1E6, Canada
(613) 731-3773

EuroStar Windows and Doors

3280 Steeles Ave W #2, Vaughan, ON L4K 2Y2, Canada
(855) 405-5559

Eurostar Windows and Doors Inc.

3901 54 Avenue Northeast #117, Calgary, AB T3J 3W5, Canada
(587) 317-4105